Solnk uses Stripe for paid subscriptions. Open Settings > Plan & Billing to see the current plan and usage.
Payment methods and invoices
- Go to Settings > Plan & Billing
- Click Manage billing
- Update the payment method or open invoice history in the Stripe billing portal
Available invoices and receipts can be downloaded from that portal. The payment methods shown there depend on Stripe and your billing location.
Upgrade or downgrade
Open the Pricing page while signed in and select the new plan. Review the effective date, updated limits, and any amount due before confirming.
An upgrade normally takes effect after payment succeeds. A downgrade is scheduled for the end of the current billing period. Accounts above the new plan's limit can become disabled when the lower limit takes effect; the connected-account data is not immediately deleted.
Failed payments
If a payment fails, Stripe may retry it and show the next action in the billing portal. If payment cannot be recovered, paid access can end and the workspace can return to Free limits.
To fix a failed payment, update your payment method in Settings > Plan & Billing, then follow any retry or payment instructions shown in the Stripe billing portal.
Canceling your subscription
Go to Settings > Plan & Billing, click Manage billing, and cancel renewal in the Stripe billing portal. Paid features remain active until the date shown in Solnk. Cancellation does not automatically request a refund.
For eligibility and the refund request process, see What is the refund policy?.