Posts are stuck in "pending" status. What should I do?

Understand what pending status means and how to resolve posts stuck in the queue.

A "pending" status means solnk has picked up your post from the queue and is in the process of publishing it to the selected platforms. This typically takes less than a minute.

Why posts get stuck in pending

High queue volume — During peak hours, there may be a short delay as posts are processed in order. This usually resolves within 5 minutes.

Platform API slowdown — If a social platform's API is responding slowly, the publishing process takes longer. This is outside solnk's control and usually resolves on its own.

Media processing — Large video files take longer to upload and process, especially for platforms like YouTube or TikTok.

What to do

  1. Wait 15 minutes — Most pending posts resolve on their own
  2. Check your post history — If the post eventually fails, you'll see an error message explaining why
  3. Don't create a duplicate — Avoid creating the same post again while one is still pending, as this could result in double-posting

If a post is pending for more than 30 minutes

This likely indicates a problem. Check the solnk status page for any ongoing incidents. If everything looks normal, contact support with your account email and the post details.

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