Posts are stuck in "pending" status. What should I do?

Check an unresolved publishing job without creating a duplicate post.

A Pending or Processing status means Solnk has accepted the publishing request but does not yet have a final result for every destination.

What can still be happening

  • Media may still be uploading or processing on the social platform.
  • A platform request may be slow or temporarily unavailable.
  • One destination may have finished while another is still unresolved.
  • Solnk may be waiting for a provider result before marking the post Published, Partial, or Failed.

What to do

  1. Leave the original post in place and give it a few minutes.
  2. Refresh Publishing and open the post to check each destination.
  3. Check the native social account before assuming nothing was published.
  4. If the post changes to Partial or Failed, use its destination-specific error and resend only the failed destination.

If the status remains unresolved, email contact@solnk.com with your account email, the post time, and the selected platforms. Do not create a duplicate while the original status is unknown.